Reearch Paper

Recrystallization Estopace, Edgie1, Polintan, Clarisse K. Professor Edgie Estopace, School of Chemical Engineering, Chemistry and Biotechnology, Mapua Institute of Technology; Clarisse Polintan, CHM145L/A21, School of Chemical Engineering, Chemistry and Biotechnology, Mapua Institute of Technology ABSTRACT This experiment is all about identifying the appropriate solvent for recrystallization and technique and to use the recrystallization technique in purifying a solid sample. Most organic substances are impure and require techniques in order to purify a sample. One of these techniques to make an impure sample pure is by recrystallization.This experiment includes the determination of a good solvent for recrystallization for compounds such as: acetanilide, acetamide, aspirin, benzoic acid, naphthalene, and sucrose, for solvents such as: water, ethanol, benzene, and ethyl acetate. Also pure acetanilide is achieved. here are five major steps in the recrystallization process: dissolving t he solute in the solvent, performing a gravity filtration, if necessary, obtaining crystals of the solute, collecting the solute crystals by vacuum filtration, and, finally, drying the resulting crystals giving us the pure sample of the compound.The best solvent used for each of the compounds listed and the percentage recovery of the crude acetanilide. The physical properties of the compound were also determined. INTRODUCTION Differential solubility is defined as the differences in the amount of solid that can be dissolved in an appropriate solvent as affected by variations in temperature. Solubility is inversely proportional to its temperature, since most solids have solubilities that are lower in liquid solvents at low temperatures. Feature Article Relative Rates:Â  Free-Radical BrominationDifferences in solubilities are sometimes used in the process of obtaining pure compounds by dissolving the solid in hot solvent and allow the undissolved impurities to be filtered off. The filtrate would then be cooled down and recrystallized as a purer compound. There should be differences in the solubilities of the solid and the impurities in order for the recrystallization to be effective. Recrystallization only works when the proper solvent is being used.The appropriate recrystallization solvent should: dissolve the entire compound at high temperature, dissolver very little or none of the compound at low temperature, have different solubilities for the compound and the impurities, have a boiling point below the melting point of the compound, have relatively low boiling point, be inert with respect to the compound, and be relatively inexpensive. MATERIALS AND METHODS The first part of the experiment required the students figure out which solvent is appropriate for recrystallization technique. Approximately 0. 10 grams of acetamide was weighed and placed inside a test tube.The acetamide was then dissolved in two millilitres of cold water. The solubility behaviour was then observed. If the acetamide did not dissolve, the mixture was then boiled and it’s solubility behaviour was again observed. These steps were then repeated but with cold ethanol, benzene, and ethyl acetate as the solvent instead of water. The above procedures were repeated, however, the students used different solutes this time for observation. The compounds used next were acetanilide, aspirin, benzoic acid, naphthalene, and sucrose, followed by the recording of data.The second part of the experiment tackled the recrystallization process using impure acetanilide and water as a solvent to obtain a pure sample of acetanilide. This part used the Hot Gravity Filtration Set-up first, followed by the Vacuum Filtration Set-up. The Hot Gravity Filtration Set-up included the following apparatuses: a stemless funnel, a fluted ashless filter paper, an Erlenmeyer flask, a hot water bath, and a hot plate. The Vacuum Filtration Set-up included water suction, rubber tubing, a 500ml Erlenmeyer flask, a rubber stopper and a porcelain Buchner funnel.Other apparatuses used include the Thomas-Hoover Melting Apparatus, micro test tubes, a test tube rack, capillary tubes, a beaker, and an oven. First, approximately 100 mL of water was heated and approximately 3. 50 grams of crude acetanilide was weighed. The impure acetanilide was then dissolved in 30 mL of water using 150-ml beaker. The mixture was slightly boiled using a hot plate. When the mixture started to boil, 2-ml portions of the previously heated water was added until the white solid had dissolved. A temperature of 90 C was maintained. The total volume of the water used was then recorded.A small amount of activated carbon was then added. Using the hot gravity filtrati on set up, the solution was poured into the fluted filter paper that was in the stemless glass funnel. The filtrate should then be colourless, if not more activated carbon was added and the filtration process was repeated. The flask was then removed from the hot plate and the residue was discarded. FIGURE 1. Hot Gravity Filtration Setup FIGURE 2. Fluted Filter paper The colorless filtrate was then cooled down to room temperature, placed in an ice bath, and was stirred continuously until crystallization was complete.This took about ton to fifteen minutes. When the crystallization was complete, the solution was vacuum filtered and then the crystals were washed in 2 mL of cold water. The crystals were then dried and weighed. The percentage recovery was then computed for and the melting point of the purifying crystals was determined using the Thomas Hoover Melting Apparatus. FIGURE 3. Vacuum Filtration Setup RESULTS Table I. Choice of Solvent (S=Soluble , I=Insoluble) Compound| Water| E thanol| Benzene| Ethyl Acetate| | Cold| Hot| Cold| Hot| Cold| Hot| Cold| Hot| Acetamide| S| S| S| S| I| S| S| S| Acetanilide| I| S| S| S| I| S| S| S|Aspirin| I| S| S| S| I| S| S| S| Benzoic Acid| I| S| S| S| S| S| S| S| Naphthalene| I| S| I| S| S| S| S| S| Sucrose| S| S| I| S| I| I| S| S| Compound| Solvent Appropriate for Recrystallization| Acetamide| Benzene| Acetanilide| Water| Aspirin| Benzene| Benzoic Acid| Water| Naphthalene| Water| Sucrose| Ethanol| Table 1. 1 Table 1. 2 Table 2. Recrystallization of Impure Acetanilide Weight of crude acetanilide in grams| 3. 53 g| Weight of the filter paper in grams| 1. 23 g| Weight of the pure acetanilide in grams| 0. 79 g| Volume of water used in mL| 62 mL| Melting Point of pure acetanilide in | 130-190 |Percentage Recovery| 29. 63 %| Step| Observation| Boiling of crude acetanilide| It boiled slowly and the boiling started at 90 C. White substance boiled as water was added; black substance remained | Addition of activated carbon| Impurities in water were absorbed. | Hot Gravity Filtration| Black substance was left on the filter paper and the white liquid went down and was separated from the black substance. | Cooling in an ice bath| Dissolved acetanilide formed white crystals. | Vacuum Filtration| The acetanilide was filtrated and what was left on the filter was the crystals. DISCUSSION In the experiment, all six of the seven criteria were vividly exhibited. The fist criterion states that the solvent should dissolve all of the compounds at high temperature. The second criterion is that the solvent should dissolve very little, or none of the compound at low temperatures. The third criterion is that the solvent should have different solubility with the impurities and the compound. The fourth and fifth criterion states that the solvent should have a low boiling point and that it should be lower than the melting point of the compound.The last criterion acquired from the experiment is that the solvent should be inert. In t he first part of the experiment, we determined the most appropriate solvent for recrystallization of the compounds by checking whether the compound is insoluble in a cold solvent, and soluble when dipped in hot water bath. The results in Table 1. 2 are based on the data of Tables 1. 1, we chose such solvents because the compounds did not dissolve in the solvent at a low temperature, and it did at high temperature.Using an appropriate solvent for recrystallization is necessary because it can save you time, money and other materials. Time because you are already sure that the solvent would be safe to use in dissolving the compound at certain temperatures, you wouldn’t need to experiment anymore. For the second part of the experiment, the recrystallization of impure acetanilide, we were conducted to separate the impurities of the acetanilide by using the recrystallization process and by using water as the agent or the solvent for recrystallization.During recrystallization, minim um amount of solvent is used to dissolve the solute. This is important because if the amount of solvent exceeded the volume needed to dissolve the solute, recrystallization would not be possible anymore. A fluted filter paper was used in the hot filtration set up because it has a larger surface area to catch the solid impurities, making it easier and more effective to separate the residues from the filtrate in the process.A stemless funnel was used during the hot filtration set up because unlike a regular funnel, the stem where the filtrate would pass could recrystallize the solid immediately within its stem. If the funnel were stemless the filtrate would go straight down to the flask without crystalizing and compounds. The solution was not placed in an ice cold bath immediately after the hot filtration because the flask might have broke due to a drop in temperature. Vacuum filtration is used during the cold filtration step because it is asier to filter out the crystalized solid fro m the liquid since cold temperatures would already recrystallize the solid compounds. The cold crystals are washed with water to remove any impurities that are in the crystals. The main function of the activated carbon was to absorb any impurities in the water without reacting with it. Cooling the filtrate on an ice bath makes the recrystallization process faster because of the relatively low temperature. Based on the results on table 2, the percentage recovery was 29. 3%, which seems fairly low since 70. 37% of the crude acetanilide is impurities. Human error might have caused it to be that low and maybe some crystals might have been left in the apparatus such as flasks. CONCLUSIONS AND RECOMMENDATIONS This experiment proves that the characteristics of choosing an ideal solvent for recrystallization are reliable and important. In the first part of the experiment, which had an objective of identifying the appropriate solvent for the recrystallization technique was achieved.The secon d objective, which was to use the recrystallization technique in purifying a solid sample, was also achieved. I would like to recommend that future researchers experiment on other solutes and solvents, preferably common ones in order to determine which solvents are most appropriate for recrystallization. An understanding of these compounds can be better obtained. REFERENCES 1. Baluyut, J. Y. G. , and De Castro, K. A. , Organic Chemistry Laboratory Manual For Chemistry Students Part1. 2. Klein, D. , (2011) Organic Chemistry, 1st Ed. , Cold United States of America

Importance Of The Perception Of Customer Service Quality

The impression customers receive when they are paying for a service is very important. Rather than judging the quality of the goods, or the cost of the item, the customer can only base their opinion of a service on the way the service makes them feel and the effectiveness of the service. There are potentially 7 gaps where customer service quality can be affected within a service organization. It is therefore highly important that management of service industry employees are aware of these potential pitfalls and manage their employees to mitigate these problems.There is a Knowledge Gap where management must understand the level of knowledge the customer has, and define this properly. Once management has this understanding, they must develop standards for employees to ensure a high level of service quality. The gap between management understanding and the translation to standards is called the Standards Gap. However, the creation of standards by management does not necessarily translat e into the customer service reps communicating with the customer properly. This is called the Delivery Gap.These gaps can all be linked together under a framework of Internal Communications gaps. At the end of these internal processes, the customer receives the service product. At this point in time, the perception of the customer can be different than the perception of the customer service representative. The representative may think they are offering high quality service, but the customer perceives it negatively. This is called the Perception Gap. Additionally, the customer will be presented with promotional materials and communications from the company.The perception of these materials may not match what the company believes it is communicating. This is called the Interpretation Gap. These two culminating gaps ultimately link together to create the overall Service Gap. This gap is a culmination of potential differences throughout the process. If a company is experiencing low leve ls of customer satisfaction, it is imperative to work back through the gaps to find where the problem may be occurring. A good example is the car insurance service industry.In the area of insurance, the typical consumer will not understand the finer details of insurance – what premiums are, what deductibles are, and the varying types of additional coverage that can be purchased. Management might assume that the customer knows more than they do, or less than they do. This would be part of the knowledge gap. The processes they develop for service representative would not meet customers' needs very well. This would result in an overall service gap.However, if management can understand the knowledge needs of the customer, they can potentially increase sales, as the customer may come to realize that they need more in an insurance package than just the basics they were first considering. If the customer service quality is excellent from the beginning, the insurance company is able to attract a new customer, as well as increasing profits for the company from that one customer. Additionally, the company may think that since they are following internal procedures, their customer service quality is excellent.However, the company must watch its customer retention rates. If it finds that it is loosing customers, it must find out why. It is probably due to an interpretation or perception gap. Perhaps the printed material does not appeal to the target audience. Or perhaps the language the service representatives are using does not meet the customers' expectations. In either case, the overall service quality will decrease. It is therefore very important that the company constantly evaluates its level of customer satisfaction and revises its internal processes to meet customers' needs.

Reaction Paper in Opening Bank Account Essay

Opening bank account today would seem so easy. We can easily avail of a wide range of deposit products that answer our needs for greater accessibility to our funds, value-added features, competitive rates and convenience. Upon opening an account to the bank (RCBC), the bank gave me a registration form that includes details and some basic information about my identity. Honestly, I find it uneasy to fill up those forms because of lots of information it requires. However, I just used to think that the reason for this is to protect them and to comply with a variety of banking regulations. Aside from signing the information sheet, the bank also requires me to sign their banking terms and agreements which only mean that I have to abide to certain rules and accept responsibility for certain actions. Like other banks, the RCBC also offers ATM card known as MyWallet card. This all-in-one card allows us to enjoy electronic banking convenience anytime, anywhere and it will allow us to do transa ctions like a regular ATM card: withdrawals, cashless shopping, balance inquiry and bills payment–all these, without the hassles of keeping a monthly maintaining balance. Plus, no penalty will be charged even if we’re going to withdraw all the money in our account. For me, this is really advantageous especially for us as a student who only have limited budget and allowance for savings. Also, having bank account is really convenient. For example, if I have a bank account, I can easily pay bills using ATM. It’s also cheaper than buying a money order (and I will have proof of bank statements that I paid my bills). If I get an Automated Teller Machine (ATM) or debit card for the account, I can withdraw money easily or make payments at stores since a debit card is usually accepted for purchases anywhere credit cards are accepted. I can say that opening a bank account is an opportunity for me to learn how to manage financial aspects especially in the near future if Ià ¢â‚¬â„¢m already a professional.

System and Operation Management Assignment Example | Topics and Well Written Essays - 2750 words

System and Operation Management - Assignment Example This company started with photocopying services and then moved to printing services, which motivate its development until currently. The performance of the selling points has been up to date although with some few setback here and there. This paper highlights the setbacks and provides insights on the areas where the company has shown good performance. It also looks deeply at some of the problems the company is experiencing and provides strategy for making changes in the organization. First, the history of the organization tells much more about the company structure and how it developed from a very low status to become a reckoned organization in the entire Europe region. Introduction History of the Company Atokowa is an organization that deals within the office supply industry within the Australian region. The company sells several items that are used in offices. For instance, the organization deals with selling office furniture, printing and paper. Initially they sold printed fliers, business cards among other office equipments. The company started from a humble background when Lachlan bought his first photocopying Xerox 914 machine in Sydney and started photocopying services in his garage in the year 1964 (Gomez-Mejia, David and Robert 2008). The organization started expanding in through printing and reproducing several copies for different companies. Atokowa tremendously grew in 1970 when Lachlan bought a retail outlet thus expanding his services to include printing services. This enabled him to develop a high reputation in service delivery providing the organization a better environment for growth and development. Additionally, the company gained a good picture when the owner decided to make it as a one point for selling and buying and further coming up with decisions for identifying and setting up new shops in different areas of Europe at large. The organization got its name from the original owner as he felt that this was the right name for it (Kotter, Joh n & Dan 2002). Lachlin wanted to retire early from business activities and let eldest son Jonathan Atokowa run the business in the year 1983 (Gomez-Mejia, David and Robert 2008). It is during this period that Jonathan Atokowa became more focused on technological improvement of the company. He introduced the selling of Commodore 64 together with IBN PC 5100 that was the highest technology during that period. Jonathan has continually followed his father’s footsteps for developing the organization through involving in selling of various technological equipments in its different selling points in the Australia. Regional outlets that sell under Atokowa name are found in areas like Canberra, Adelaide, Newcastle and Brisbane regions. The picture below indicates all retail regions that enjoy services from the organization. Purpose of the report Business operations require that customers get their services to the fullest. This is quite challenging in some cases where the organization has many outlets that serve many customers. The company that applauds best services for its customers has the

A Theology of 'Feed my sheep' ministry in the context of New Life Essay

A Theology of 'Feed my sheep' ministry in the context of New Life Church - Essay Example As examples of The Bible are analyzed additional measures to comprehending practical applications for the clergy. The lesson of John 21: 15-17 is an example of the analysis conducted. When analyzed, there is a deeper understanding to the call which received by Jesus and how this applies to the church with congruent applications for today. A. Brief Overview of the Problem The purpose of this paper is based on an examination of the meaning and interpretations of John 21: 15-17. The meaning related to John 21: 15-17 carry a variety of symbolical interpretations and expectations with the conversation of Jesus to Peter. The interpretations not only expand with the basic interpretation of the Bible in the commentary, but the structure and meaning also carry different explanations used within the context of the church. The concept is not only based on exploration of the main context for the event which occurred but also applies to using the expression as a basis for ministry today and applying the context of the event to the needs of today’s church. Exploring the true meaning of John 21.15 – 17 and understanding the meanings related to the overall words then provides a deeper application for ministry today. When exploring the main story, one is able to create an overall understanding of mechanics required for the functioning of the church. B. The Aim of the Study The aim of this study is to first explore all possible interpretations of John 21. 15-17. This follows with ways in which the interpretation applies to today’s church and the understanding of how the explanations apply to practical needs for the 21st century church. Defining the explanations that are a part of the general context today then allows an expansion of possibilities for the church and ministry while linking back to the metaphors, symbols and interpretations that began with the stories and references in the Bible. The importance of this expression is not only one which provides a variety of insights from the potential meaning. The aim also shows how this applies to the current context in society and the relations associated with the church. C. Significance of the Study There are several areas of significance with the story in John 21. 15-17. This begins with the symbolism of Jesus asking Peter the same question three times, which has symbolic and other meanings related to the main concept. The concept combines with potential symbolism and interpretations with the response given by Jesus about feeding his sheep and with the love which Peter states he has for Jesus. The dialogue which occurs has various meanings and is able to apply to the needed concepts for today’s society. Understanding the historical, symbolic and overall meaning of the Biblical passage then becomes important in the context of understanding more of the relationships in the Bible and of creating a deeper meaning for those living in today’s society. D. Methodology Chosen There are three main methodologies used together to compliment the interpretations of John 21. 15-17. The first is observations that occur when reading and interpreting the ideology. From the observations, certain conclusion and ideologies are interpreted through the context of the phrase. The observations come from the literary interpretation that is often used with this r evelation. This is important to note because it is the most common recognition when using the story and testimonial and is currently applied in the context of observation and ministerial interpretation. This is followed with scholarly research that is a part of others who have interpreted the meaning of this phrase through a

Unemployment Article Example | Topics and Well Written Essays - 250 words - 1

Unemployment - Article Example otential and actual output, this article refers to the calculations presented by Lewis Alexander of Nomura Securities by using labor market indicators. According to these reports, the employed people represented 63 percent of population in 2007, as compared to 59 percent for 2009 population. The author thus justifies that the actual unemployment rate, as related to the actual output, is almost 1.1 percent higher than the given figure of 5.5 percent. The article emphasizes the fact that many people in the country have stopped looking for jobs, which is falsely reflected through the decline of employment rate. Therefore, the author suggests that it is important to persuade such long-term jobless people to hunt actively for jobs. In this direction, the article refers to the recent call from President Obama to many corporate entities for encouraging such employment seekers. (Closing the Gap 2014) I do not agree with the author, as I believe that job is the necessity for every responsible householder. Any person needing a job cannot afford to give up the efforts for looking at fresh employment opportunities until he or she gets the desired job. Further, the population figures relating to employed percentage is not the correct representative of employment growth, as increase in population can be mainly due to increase in young adults, who are not old enough to seek any job. Closing the Gap (2014). â€Å"America’s labor market has suffered permanent harm.† Retrieved on Dec. 15, 2014, from:

Civil management is an important aspect in the success of organization Essay

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Sense of purpose and achieving happiness Essay Example | Topics and Well Written Essays - 750 words

Sense of purpose and achieving happiness - Essay Example We are endlessly searching to find happiness within the bounds of what is tangible and existent around us,oftentimes limiting ourselves within the confines of material gains, wealth and luxury How we define happiness is contingent with our very own beliefs, values, philosophy, ideals, achievement, preferences and the world around us. Some people associate happiness with the word "contentment," in belief that one can only find true happiness if he is complacent and self-satisfied of who he is and what he have gained. We relentlessly pursuit happiness - in as simple as purchasing a classic novel to pursuing a career in law may all be our goal to attain joy, contentment and thus, happiness in life. As we achieve our primary goals and sufficiently feed ourselves with basic needs and desires, we tend to aim more, work more and achieve the greater good that will ultimately bring satisfaction and pleasant state of consciousness. And on the course of finding happiness, we then realize the th ings that will truly make us happy lies not on luxury but on a deeper sense of purpose for ourselves. We tend to explore more on the other side and look for something that will make our lives worth living. There will come to a point that our views about happiness may change and that we are compelled to create a purpose other that achieving the feeling of happiness. In her online article entitled, Is Happiness Overrated?, Wang explained that "people who focus on living with a sense of purpose as they age are more likely to remain cognitively intact, have better mental health and even live longer than people who focus on achieving feelings of happiness." It apparently suggests that happiness is not limited to extrinsic rewards such as money, work incentives and the like, rather it connotes a deeper sense of achievement and of self-satisfaction way beyond of what we can see and touch. The same idea revolves around a theory of what Aristotle called "eudaimonia." Although this is mistran slated and used interchangeably as happiness, Aristotle interpreted it as a virtue of good spirit, personal well-being as the chief goal of men. He discusses a more robust concept of happiness that is something we can obtain from the inside and not from the outside. It constitutes not only the subjective state of doing and feeling well, but it also corresponds to the idea of being loved and virtuous. His principle helped us establish two distinct characteristics of personality with differing perspectives on the concept of happiness. "Eudaimonic well-being" parallels with people who are living with a sense of purpose - those who would rather opt to go on volunteering, providing elderly care or pursuing further studies that will give a sense of fulfillment and accomplishment (Wang, "Is Happiness Overrated?"). In contrary, the "hedonic well-being" coincides with people who focus on achieving feelings of joy and happiness. These people tend to seek short-term and momentary happiness thr ough status and material gain - purchasing a large LCD flat screen television or driving the latest sports car in town. However, Wang noted that for over the past five to 10 years, psychologists have investigated the unique effects on physical and psychological health of eudaimonic versus hedonic types of happiness. In fact, researchers say that "too much focus on feeling happy can actually lead to feeling less happy" (Wang, â€Å"Is Happiness Overrated†). The conclusion implies the paradox of intentionally searching for happiness and the feeling of being entertained, pleased or elated can eventually stresses you out. This may leave us frustrated if we are not able to realize our goals and meet expectations we have set for ourselves. Moreover, in a study conducted by Alzheimer's Disease Center at Rush University Medical Center in Chicago, they found out that "those reporting a lesser sense of purpose in life were more than twice as likely to develop Alzheimer's disease compar ed with those reporting

Lessons the World Learned in Regards to Critical Infrastructure Due To Essay

Lessons the World Learned in Regards to Critical Infrastructure Due To Sasser - Essay Example This paper illustrates that Sasser spread very rapidly. Sasser surfaced on the internet on April 30th and it had infected 500,000 by May 1st and 700,000 by May 2. Security professionals were fast to respond and a free Sasser disinfection tool was posted by Microsoft on May 2. Nearly 1.5 million copies of the tool were downloaded within 48 hours. People were shocked to know that a computer virus could cause such a physical reaction. For the layman, this was something new and more importantly unbelievable. Most people after the Sasser virus lost trust in the security of Windows XP. Jaschan’s punishment did not fit his crime. He had caused massive damage worldwide and had caused financial losses to big corporations apart from affecting home users. Even though he created virus when he was a minor, he had released the virus on his 18th birthday. Hence, he must have been tried as an adult and not a minor. The intent behind creating the virus is not clear but it is assumed that he cr eated the virus with the intention of getting more business to his mother who ran a computer consultant company.

Egans Theory Essay Example for Free

Egans Theory Essay This is a 3-stage model or framework offered by Egan as useful in helping people solve problems and develop opportunities. The goals of using the model are to help people to manage their problems in living more effectively and develop unused opportunities more fully, and to help people become better at helping themselves in their everyday lives. (Egan G., The Skilled Helper, 1998, p7-8). Thus there is an emphasis on empowerment. Also the person s own agenda is central, and the model seeks to move the person towards action leading to outcomes which they choose and value. This model is not based on a particular theory of personality development, nor on a theory of the ways difficulties develop. It is a framework for conceptualising the helping process, and is best used in working on issues in the recent past and the present. As with any model, it provides a map, which can be used in exploring, but which is not the territory itself. The Egan model and mentoring are not synonymous; the model can be used in many kinds of helping relationships, and mentoring/co-mentoring can be done using other models, (or none!). The model can and should be used flexibly. The model works best if attention is paid to Rogers core conditions, the helpers approach to the speaker being based on genuineness, respect, and empathy, and if principles of good active listening are remembered throughout. The Egan model aims to help the speaker address 3 main questions: 1. What is going on? 2. What do I want instead? 3. How might I get to what I want? Not everyone needs to address all 3 questions, and at times people may move back into previously answered ones. For simplicity, well look at the model sequentially. However, the skilled helper will work with the speaker in all or any of the stages, and move back and forward, as appropriate. Stage 1 is about providing a safe place for the speaker to tell their story in their own way, and to be fully heard and acknowledged. It is about a space where a person can hear and understand their own story. It is also about gently helping them lift their head to see the wider picture and other perspectives, and to find a point from which to go forward with hope. 1a an expansive part The helper encourages the speaker to tell their story, and by using good active listening skills and demonstrating the core conditions, helps them to explore and unfold the tale, and to reflect. For some, this is enough, for others it is just the beginning. .as you summarised what I said, all the jumble began to make sense. Skills in Stage 1a:- active listening, reflecting, paraphrasing, checking understanding, open questions, summarising. Useful Questions: How do/did you feel about that? What are/were you thinking? What is/was that like for you? Keep them open! What else is there about that? 1b a challenging part Since they are in the situation, it can be difficult for the person speaking to see it clearly, or from different angles. With the help of empathic reflections and challenges, the speaker uncovers blind spots or gaps in their perceptions and assessment of the situation, of others and of  themselves their patterns, the impact of their behaviour on the situation, their strengths. Id never thought about how it might feel from my colleagues point of view. * Skills: Challenging; different perspectives, patterns and connections, shoulds and oughts, negative self-talk, blind spots (discrepancies, distortions, incomplete awareness, things implied, whats not said), ownership, specifics, strengths. * Useful Questions: * How do others see it/you? * Is there anything youve overlooked? * What does he/she think/feel? * What would s/he say about all this? * What about all of this is a problem for you? * Any other way of looking at it? 1c -Focussing and moving forward People often feel stuck; that is why they want to talk. In this stage, the helper seeks to move the speaker from stuckness to hope by helping Them choose an area that they have the energy to move forward on, that would make a difference and benefit them. I see now the key place to get started is my relationship with K * Skills: Facilitating focussing and prioritising an area to work on. * Useful Questions: * What in all of this is the most important? * What would be best to work on now? * What would make the most difference? * What is manageable? Stage 1 can be 5 minutes or 5 years; it may be all someone needs. Stage 2 What do I want instead? People often move from problem to action, or problem to solution, without reflecting on what they really want, or in what way their problems might be opportunities. Stage 2 is about this, about helping the speaker to open up a picture of what they really want, and how things could be better. This stage is very important in generating energy and hope. 2a a creative part The helper helps the speaker to brainstorm their ideal scenario; if you  could wake up tomorrow with everything just how you want it, like your ideal world, what would it be like? The speaker is encouraged to broaden their horizon and be imaginative, rather than reflect on practicalities. For some people this is scary, for some liberating. At first it was really difficult but after a while I Jet my imagination go and began to get really excited about what we could achieve in the department. * Skills: Brainstorming, facilitating imaginative thinking, i.e. * Quantity vs. Quality Anything goes have fun * Write down ideas verbatim, dont analyse or judge * Keep prompting what else? * Dont hurry, allow lots of time * Useful Questions: * What do you ideally want instead? * What would be happening? * What would you be doing/thinking/feeling? * What would you have that you dont have now? * What would it be like if it were better / a bit better? 2b a reality testing part From the creative and visionary brainstorm, the speaker formulates goals which are specific, measurable, achievable/appropriate (for them, in their circumstances), realistic (with reference to the real world), and have a time frame attached, i.e. SMART goals. Goals which are demanding yet achievable are motivating. It feels good to be clear that I want a clear understanding with my colleagues about our respective rules and responsibilities. * Skills: facilitating selecting and reality checking with respect to internal and external landscape. * Useful Questions: * What exactly is your goal? * How would you know when youve got there? * What could you manage/are you likely to achieve? * Which feels best for you? * Out of all that, what would be realistic? * When do you want to achieve it by? 2c moving forward This stage aims to test the realism of the goal before the person moves to action, and to help the speaker check their commitment to the goal by reviewing the costs and benefits to them of achieving it. Is it worth it? It feels risky but I need to resolve this. * Skills: facilitation of exploring costs and benefits, and checking commitment to goal. * Useful Questions: * What will be the benefits when you achieve this? * How will it be different for you when youve done this? * What will be the costs of doing this? Any disadvantages/downsides to doing this? Stage 3 How will I get there? This is the how stage how will the person move towards the goals they have identified in Stage 2? It is about possible strategies and specific actions, about doing something to get started, whilst considering what/who might help and hinder making the change. 3a another creative part! The speaker is helped to brainstorm strategies 101 ways to achieve the goal again with prompting and encouragement to think widely. What people, places, ideas, organisations could help? The aim is to free up the person to generate new and different ideas for action, breaking out of old mind-sets. There were gems of possibilities from seemingly crazy ideas. * Skills: Facilitation of brainstorming * Useful Questions: * How many different ways are there for you to do this? * Who/what might help? * What has worked before/for others? * What about some wild ideas? 3b focussing in on appropriate strategies What from the brainstorm might be selected as a strategy that is realistic for the speaker, in their circumstances, consistent with their values? Forcefield analysis can be used here to look at what internal and external factors (individuals and organisations) are likely to help and hinder action and how these can be strengthened or weakened respectively. I would feel comfortable trying to have a conversation with him about how he sees things. * Skills for Stage 3b: Facilitation of selecting and reality checking. * Useful Questions: * Which of these ideas appeals most? * Which is most likely to work for you? * Which are within your resources/control? 3c moving to action The aim is to help the speaker plan the next steps. The strategy is broken into bite-size chunks of action. Here the speaker is doing almost all the work, producing their action plan. The helper works with them to turn good intention into specific plans with time scales. Whilst being encouraging, its also important not to push the speaker into saying theyll do things to please the helper. I will make sure we have time together before the end of the month. I will book a meeting, so that we can be sure of quiet uninterrupted time. I will organise this before Friday. * Skills: Facilitation of action planning. * Useful Questions: * What will you do first? When? * What will you do next? When? If the end point of producing an action plan has been reached, the experience of trying it out could be the starting point for a follow-up mentoring/co-mentoring session. The work would start in stage I again, telling a new story. If an action plan had not been reached, thats fine too, and the model can be used over a series of sessions. The key in using the model, as with any theory or model, is to keep the speakers agenda central, the individual in the foreground and theory in the background, and to use the model for the person, rather than vice versa.

Investigating Islamophobia in the Daily Mail

Investigating Islamophobia in the Daily Mail Islamophobia is defined in the dictionary as being: hatred or fear of Muslims or of their politics or culture. Since the terrorist attacks of September 11th and the London 7/7 bombings amongst others, some say islamophobia within the media has increased significantly. This work intends to discuss the coverage of Muslims and the religion of Islam as a whole within the middle market newspaper The Daily Mail and explore whether publications such as the Mail are representing the Muslim race in a negative light. Ones interest in the subject matter involved is one that has derived from what is seen, amongst others, as bad journalism; middle market and tabloid newspapers inaccurately reporting issues concerning races such as Muslims. On a daily basis one can pick up a newspaper these days and spot numerous flaws, incorrect language or overall representation of a religion such as Islam. Also, a personal affliction or view in the area is the way in which Muslim communities within the UK are slowly being isolated and are being criticised collectively for the actions of a small population of the religion. When exploring the relationship between the modern West and the East, one should look upon the concept of Orientalism. Saids (1978) work draws on the concept of us and them: Orientalism is never far from what Denys Hay has called the idea of Europe, a collective notion identifying us Europeans as against all those non-Europeans (Said, 1978: 7). This notion refers to the historical manufacturing of Eastern beings as alien, the Other, by the West. It is the negative portrayal of extremist Islamic images within frameworks such as the Mail that progresses, as Halliday (1996)(remember reference for this!, see notebook [2]) suggests, this myth of confrontation that pardons the West of any need to excuse its enmity towards the East and religions such as Islam. Before this paper looks at effects of the theory of islamophobia, it is worth evaluating the polarity of the term itself. Whilst some could say the branding of the term can draw attention to the issue for positive means, further comprehensive literature on the subject and enquiries commissioned (e.g. 1997 Runnymede Trust, Islamophobia: A Challenge for Us All), there is a flipside. Academics have inferred that this is just another, more refined form of new racism according to many sociologists. Sociologist Professor Gerard Delanty describes the use of the term islamophobia: It is rooted in mainstream hostility to migrant workers and asylum-seekers, and is based to a considerable degree on ethnocentrism and xenophobia à ¢Ã¢â€š ¬Ã‚ ¦ on ignorance and fear of the other' (Delanty: Conference, see notebook for full reference[1]). Delanty is saying here that the categorisation of the idiom of islamophobia could be creating a new form of acceptable racism. The UK media industry is said by some to be institutionally racist: This racism is rooted in the countrys imperial past, with feelings of racial superiority and crude nationalism now deeply embedded in the dominant culture. (Keeble, 2009: 175) 2 per cent of the NUJ membership was black, Asian and Arab in the first media-industry wide survey in 1995 by Anthony Delano and John Henningham. Comparing this alongside the national ethnic minority population percentage of 5.26 percent at the time, and it does speak volumes. My research will include a plan to address this view and explore how far or to what extent this reflects an islamophobic nature within newspapers such as The Daily Mail. However, to discuss how deep rooted this patriotism, or national feeling of superiority over other races goes would be discursive from the intended discussion of the titles topic. The role of a national newspaper such as the Mail needs to be highlighted to display the contextualising link between islamophobia and the public. The fact that a familiar newspaper offers a sense of identity and possible security to its regular readers is an important contextualising factor when considering questions of race and ideology. (Ferguson, 1998:175) Considering middle market newspapers such as The Daily Mail and Express along with the tabloids represent more than two thirds of the national daily readership figures (1997 survey: do footnote for this), this is a first base argument for explaining the negative (potential) effect of the press on the masses. A matter to take in to consideration is the recent resignation of Daily Star journalist Richard Peppiatt, on the grounds of the papers islamophobic content. Albeit a personal letter to the Daily Stars proprietor Richard Desmond, the letter highlights a wide range of anti-Islamic features in the everyday characteristics of national newspapers such as the Star and Mail and labels the former as anti-Muslim propaganda. The letter does refer to how closely the content of the Star is to the Mails through criticism of how the newspapers editors build a newspaper from cut-and-paste-jobs off the Daily Mail website. Where he admits to stirring up a bit of light-hearted Islamophobia himself on the basis that this was in his professional duties at the Star, his disapproval of this demonization is prevalent throughout. He refers to a story the paper published concerning the condemnation of taxpayer-funded Muslim-only public toilets: I was personally tasked with writing a gloating follow-up declaring our postmodern victory in blocking the non-existent Islamic cisterns of evil (Peppiatt, 2011). This could just be seen as one individuals personal attack on a proprietor and therefore not have much worth but it does relate to, and support the theory of institutional racism within the British media. For the proposed intentions of this paper, it is worth noting the presence of Muslims within Britain. In the 2001 UK Census the population of Muslims from all ethnic groups within Britain was just short of 1.6 million (insert reference to table of figures in appendices here). The age old argument from many anti-immigration supporters is that the Muslims within Britain do not attempt to immerse themselves within British culture or our way of life, owing to increased tensions between the two cultures. Figures show that nearly half (46.4%) of all British Muslims now living in England were born in the country. It could be said that those Muslims who came to the country as adults (first generation) are grateful for the chance to live in a more open society and therefore more willing to integrate themselves within our culture. The sooner Western societies such as Britain aid this process of integration with the likes of first generation Muslims, the better. As the younger (3rd and 4th) gen eration of Muslims born in England grows, we could see Muslim communities become increasingly ostracised due to young Muslims anger towards the role of the West in Muslim lands and issues such as islamophobia within the media becoming more customary. It is also worth presenting the PCC editorial guidelines with regards to discrimination: The press must avoid prejudicial or pejorative reference to an individuals race, colour, religion, gender, sexual orientation or to any physical or mental illness or disability. The second part of the guideline refers to the details of those minority groups and how one should avoid inclusion (of those details) unless necessary to the story. The way in which newspapers such as the Daily Mail steer their content around these guidelines, in order to include xenophobic views will be explored later in the literature review. As this paper explores the surrounding themes of discrimination and false representation within the media and directs them towards the influence of a certain publication, it is important to draw from relevant history of the Daily Mail. Some would say the newspapers prejudice against religions such as Islam is a product of its deep-set DNA shown via the papers sympathetic views of Nazi Germany during the war period. The first joint proprietor and owner Lord Rothermere was known to be a friend and supporter of both Benito Mussolini and Adolf Hitler and praised the Nazi regimes accomplishments, which directed the Mails political stance and was consequently used as propaganda by them. Lord Rothermere published quotes such as: the minor misdeeds of individual Nazis would be submerged by the immense benefits the new regimes already bestowing on Germany (Rothermere, 1933), as well as printing headlines such as Hurrah for the Blackshirts (Mail, Jan 1934). The Mail was also sympathetic to Osw ald Mosley and the British Union of Fascists. The support for this group was withdrawn after violence at a BUF rally in Kensington Olympia in 1934, which displays the potential harmful influence of newspapers on the masses. Muslims within Britain have struggled with issues of integration and racism ever since there was an increased focus of attention from the media on the Iranian Revolution of 1979 (Asad 1990, see references in muslim britain book). Television screens across the world showed three million people celebrating on the streets of Tehran when Ayatollah Khomeini, known for his support of hostage takers and his calling for the death of British citizen Salman Rushdie, came out of exile; a disconcerting image for most Westerners. The Salman Rushdie affair in 1989 demonstrated the degree to which the media and British Muslims who protested against the books (The Satanic Verses) publication became emotionally unhinged (Parekh 1992, see same book + ref) over the issue. The book deeply offended Muslims and ignited debate on blasphemy laws and freedom of speech. Other historical events have all played a part in what Huntingtons (1996) thesis describes as a clash of civilisations, these being: The Gulf War (1990-1), the genocide in Bosnia-Herzegovina (1993-6), the Oklahoma bombing (1995), the Taliban in Afghanistan (1997-2002), Grozny and Kosovo (1999), the recent Palestinian Intifada (since September 2000) and the War on Iraq (2003) (Abbas 2005: 14). These events have and the media , some say (Huntington 1996) widened the gulf between East and West, Islam and Christianity and amplified the theory of Orientalism. (maybe do a little on September 11 attacks here) This paper intends to explore and discuss the different factors owing to the islamophobic content displayed in the Mail and how far it is damaging the representation of Muslim communities within Britain. It would be pointless to explain how islamophobic reporting increased or decreased over the past decade or so as it would be plain to see the increases in islamophobic content around the times of terrorist activities. One will analyse contributing factors such as the origins of islamophobia, the identification of islamophobic content, how closely does that content abide by editorial guidelines and the effect on Muslim communities through critical discussion of the topic and data analysis. The reason as to why one thinks this subject is important and would be of interest to others is the increasing multi-cultured population of Britain. As more ethnic minorities such as Muslims continue to live in Britain, increasing tensions towards people of a particular race can only put more strain on an already weak relationship with Muslim communities. The purpose of the paper is to critically evaluate and characterize publications, specifically The Daily Mail and its role in reinforcing or articulating racism, and in damaging ethnic cultural identities. The ways in which these issues are to be addressed and analysed will be explained through my research and its content analysis. Literature review The aim of this chapter is to identify themes relating to the title topic from previous published literature and critically analyse those premises. The intention here is not just to identify those relating themes, but to analyse, criticise, interpret and evaluate those themes in connection with supporting or opposing the underpinning arguments of this paper. Over the past decade or so there is has been an increase in the amount of writing, due to rising concerns from Muslims worldwide, explaining how discourses such as newspapers in Western media are misrepresenting ethnic minorities such as Muslims through presenting a negative image of Islam. My research will however focus on the Daily Mail in particular, portraying negative stereotypes, and the effects those portrayals have, on Muslim communities within Britain. In summary, this chapter will draw from prior literature and examine the complex structures and strategies of news reports and how they affect the interpretations of reade rs. How much does the role of publications such as the Mail play in the reproduction of racial and ethnic inequality in British society. Some of the earliest writing relating to British newspapers such as the Mail portraying Islam as a threat to Western interests comes from Teun van Dijks: Racism and the Press. The issue of immigration within British newspapers is one that allows anti-Muslim voices to be heard, subjectively criticising the rise in the multiculturalism of Britain: The Mail specifically focuses on alleged abuses of British hospitality, and calls for stricter immigration rules. It does not hesitate to publish, with apparent approval, overtly racist statements by right-wing politicians who claim that without further curbs on immigration Britain may become the worlds dustbin. (Van Dijk, 1991: 96) What Van Dijk is inferring is that through government policies concerning issues such as immigration, any right-wing anti-immigration views from politicians or people within the public eye will be published by the Mail with the noticeable support of the paper. Whilst highlighting the political stance and nationalistic nature of the publication, a defence for the paper would revert to free press every time. The earliest and most relevant research in this topic area has also been carried out by Teun Van Dijk. His work in the collection of empirical data surrounding the press and issues of race is a starting point for anybody analysing institutional islamophobic contents effect on British Muslims. Van Dijk started this foundational research in plain content analysis of British newspapers, analysing content such as the repetition of certain words used in headlines in attempt to rouse certain meanings from them. He describes the repetitive use of certain topics of discourse such as black and race and how they are dealt with by the press as semantic macro structures. These global, overall meaning structures of a text consist of a hierarchically arranged set of macro-propositions, which are derived from the meanings (propositions) of the sentences by way of macro-rules. These rules reduce the complex information of the text to its essential gist. (Van Dijk, 1991: 72) Van Dijk is correct in some ways in saying that the prevalence of such vocabulary would suggest that the discursive agenda of newspapers is entrenched in concerns with race. In his book Representing Race, Robert Ferguson agrees there are some uses of Van Dijks research: It would seem from this as though the media are enganged in an endless process of reproducing already existing prejudices and stereotypes. The extensive content analysis which was undertaken by Van Dijk also demonstrated that ethnic minorities and anti-racists are systematically associated with conflict, crime, intolerance and unreliability.' (Ferguson, 1998: 130) The flaws in Van Dijks research are that using empirical data, or strictly content analysis, to develop an understanding of representation can somewhat distort the power of ideology in newspapers text or framing. However, without being blatantly racist, newspapers such as the Mail through concepts of normality can still give strength to negative representations. (Maybe use this paragraph in methods) The detrimental representations of Muslim asylum seekers to Britain, in publications such as the Mail, are highlighted in Arun Kundnanis The End of Tolerance. Phrases such as we have to look after our own people first, a regular idiom in the Mail, gives strength to the inherent belief within Britain that we cannot satisfactorily provide for ourselves, never mind foreigners or them as well. Thanks to the opportunism of media and politicians, asylum seekers and migrants had been made in to potent symbols for the loss of a nation-state that once belonged to its people and afforded them certain privileges as citizens. (Kundnani, 2007: 65) This argument is stating that through newspapers persistence in covering issues of economy and well being, the Mail amongst others, tend to shift the blame of these national problems on to asylum seekers, from communities such as Muslims, for increasing the population and adding to pre-existing problems such as rises in unemployment. The only critique of this concept adding to the misrepresentation and islamophobic nature of the Mail, is that this problem spans over a huge area and is historically embedded within a nations way of thinking. My research aims to uncover the day to day anti-Islamic features of the Mail and expose the problems of intentional or institutional racism that could potentially be fixed. In some ways, previous literature has explained that events such as 9/11 and other Islam related terrorist activities give acceptance to emerging islamophobic voices or views within the media. Chris Allens chapter in Muslim Britain: Communities under pressure, highlights the enabling of publishing extreme right views on terrorists religions without backlash. In the wake of Baroness Thatchers condemnation of Muslim leaders in the Times, insisting that all Muslims as a homogeneous group should share responsibility for the attacks (4 October 2001). The Telegraph days later published an article entitled This War Is not about Terror, Its about Islam (7 October 2001). This article sought not only to praise Baroness Thatchers stance, but also confirm that Western fears were justified because some three-quarters of the worlds migrants in the last decade are said to have been Muslims (these) escapees, victims, scapegoats, malefactors and sleepers are awaiting their moment. (Allen, 2005: 61) Jonathan Birts chapter in Muslims in Britain also agrees with this post 9/11 islamophobic reaction from the press without simply analysing the textual content of a newspaper: After 9/11, the more prejudicial media comment portrayed British Muslim communities, and especially their young men, as a dangerous and unpatriotic fifth column, which were sympathetic to anti-West resistance and, indeed, the use of violent terror. Mass communications today shape and order these Islamophobic moral panics and the reactive defence to them. (Birt, 2009: 217) Here, we can see Birt is agreeing that post terrorist activities, the media is allowed to give a free press voice to racist views and opinions without fear of backlash from media regulators. The defect in analysing the islamophobic nature of publications such as the Mail surrounding terrorist actions is that it is to be expected. There is bound to be a bad press reaction to national identities and religious viewpoints, how far the negative portrayal of those identities goes without trepidation of media regulators punishment, is an issue that needs to be addressed. The British Journalism Review (March 2006) argues that the same harmful representation of Muslims within the media is the same for other terrorist groups such as the IRA. One can see similarities between views of Catholics from Ulster in the 1980s and Muslims today, that religious affiliations trumped all other affiliations: In Britain and the United States the popular line was that if you were a Catholic, you probably supported the IRA. Today, if you are a Muslim, the popular line is that you are probably anti-western or fundamentalist. This is not to say that journalism was and is responsible for these views, but rather that de-contextualised coverage did and does little to throw cold water on old stereotypes. The closest literature relating to the topic title comes from Elizabeth Pooles Reporting Islam: Media Representations of British Muslims. The book analyses the current situation regarding the image of Muslims by tracking the development of this form of new racism from earlier works. Poole says that the theme of immigration as a problem has now transferred to Muslims (van Dijk 1991), due to, as Lueg (1995) says a population explosion in the Middle East. British Muslims and their homogeny to other Muslims become the feared fifth column within (Runnymede Trust 1997). This combined with the discussion of numbers of people invading the country depicts aspirations of taking over the world, not seeking asylum. The combination of the hostile threat and movement of Islam promotes the idea that it needs to be managed in a way that allows varied prejudicial practices to continue (Poole, 2002: 47). What Poole is saying is that a plain dislike of the notion of Islam cannot be seen as the central feature of hostility towards Muslims. Attitudes to Muslims derive from a mixture of xenophobia and racism whereby newspapers such as the Mail can discuss or mainly criticise some of the practices of Islam without being seen to be unashamedly prejudice towards Muslims. Another adjoining piece of literature that many academics have drawn from when discussing this topic, is Edward Saids Covering Islam: How the media and the experts determine how we see the rest of the world (1981). Said argues that the siege of the American embassy in Iran in 1981 and its media coverage initiated an increased attention and portrayal of Islam with danger, militancy and anti-Western sentiment. The text examines the genesis and ramifications of the medias monolithic images of Islam and reveals the twisting of fact that underlies objective coverage of the Islamic world. Said says the application of a Western ideological framework or an ethnocentric way of seeing (Dahlgren and Chakrapani 1982: 45) has meant we see a domesticated Islamic world or those aspects considered to be newsworthy (Said 1981: 27). This has created a dichotomy between the West and Islam whereby the West is seen as judicious, civilized, developed and superior, and Islam as abnormal, undeveloped and in ferior. There are a small number of published journals that closely share the intentions of this paper. Diane Frosts Islamophobia: examining casual links between the media and race hate from below (2007) analyses the media reporting on recent and ongoing terrorist attacks in Britain and the effect on Muslim communities. The paper discusses islamophobic tendencies within British tabloids and their connections with government policies and violence that concerns religion. Whilst it highlights the medias promotion of moral panics such as problems of asylum and race, it is saying British tabloids breed on these moral panics, going further than the threat that is actually presented. Thus, the media have represented Muslims as a collective problem who threaten the very fabric of British society as supporters of al-Qaida and potential suicide bombers. They are the folk devils of the twenty first century (Diane Frost 2008 find out how to reference journal). It is worth noting that there are strong links between increased anti-terror legislation and other government measures and the way in which publications such as the Mail criminalise Muslim communities when reporting on such measures and legislation. This type of research will be considered in the methods section of the paper. Ian Hargreaves writes a piece in the New Statesman that demonstrates the negative coverage of immigration from the Mail in relation to fuelling racist attitudes. He says: It is not that I view with cynicism the Daily Mails efforts to achieve balance in its reporting of racial issues. Rather, I think the paper is misguided in discounting the encouragement its asylum coverage gives to racist sentiments (Hargreaves 2000). Reverting back to the theory that newspapers such as the Daily Mail have colonial instincts and an anti-foreigner viewpoint established within its DNA, Hargreaves is trying to say that these publications are not intending to be racist; they simply believe the types of stories concerning Islam being published are due to the public-interest factor. Christopher Allens journal discusses the dangerousness of the concept of Islamophobia in analytical relation with the findings of the Runnymede Trust Report (1997). The reports findings concluded that Islam is inherently seen as other to the West, reinforcing the them and us dualism. Taking this in to consideration, Allen says we should not be surprised to see such headlines as The Daily Mails offering, Fanatics with a death wish: I was born in Britain but I am a Muslim first. Here the Mail is merely reiterating those beliefs that are lodged at the heart of Islamophobia (Allen 2008: 4). The intention of this chapter was to identify underpinning theories, themes and issues published in previous literature in order for readers to understand the intentions of the research and findings that will be developed in the methods and data analysis. Methods and methodology This chapter will discuss the research that this paper will be carrying out, the reasons for using those methods and what results are to be expected. The most appropriate methods will be discussed along with their advantages and limitations, with ethical considerations ensured so that the data is collected in an ethical way. Previous research philosophy approaches to the medias role in the reproduction of racism are mainly content analytical; quantitative studies picking out the use of stereotypical words, phrases or images used when representing ethnic minorities (see, for example, Van Dijk 1991, 1997). This discourse analytical method systematically describes different structures and tactics of text in relation to a social or political framework. The method enables for the identification of focus on certain topics in a semantic analysis form as well as allowing examination of the overall organisation of news reports. Essentially this means discourse may thus be studied as the crucial interface between the social and cognitive dimensions of racism (Cottle 2000). So, publications such as the Mail as a discourse in the social practice of racism can be seen as a main source for peoples racist views/beliefs. According to Berger (1998: 23) content analysts assume that behavioural patterns, values and attitud es found in this material reflect and affect the behaviour, attitudes and values of the people who create the material. The advantages and reason as to why this paper will be adopting a similar style of research is there is no technology or major funds necessary and it has been known to lead to fundamental changes in the practices of an institution, profession and society as a whole. Another method of research that will be employed is that of conducting surveys to gauge the attitudes and opinions of Daily Mail readers on the subject of Islamic and Muslim issues. This will be cross referenced with readers of other newspapers to see if there is differing attitudes toward issues concerning Muslims, and of the role of The Daily Mail in these perceptions from people who read different newspapers. This intends to highlight the negative effect a newspaper has on readers views of a religion such as Islam and the race of Muslim. One could condemn this research method data saying the views of readers are only the views of the reader and not the publication, how far those views are affected by the discourse would be research that is virtually impossible, or not possible within the means of this author. (Explain the inductive approach to research with reference here) For the content analysis of the Daily Mails inciting of racial hatred, the content that will be analysed will be the amount of articles within a time period of 6 months the issue of Islam and Muslims is reported on in a negative manner. Albeit a personal opinion, a list of examples of this negative portrayal type of article is provided in the appendices. These are articles presenting Muslims and the religion of Islam as a problem and their difficulties with conflicting issues within British society. The research will compare the amount of times within a 6 month period these types of articles concerning Islam are presented in the Mail against how many times an article concerning the neo-Nazi anti-Muslim group The English Defence League (EDL) is shown. This will hope to demonstrate a correlation between increased amounts of Islamic coverage at a certain time with articles on/activities of the EDL. With regards to the questionnaires that will be collected, the scope and design need to be established. The scope or amount of participants that the research intends to gather are as follows; 150 readers of The Daily Mail and double that amount, 300 of readers of all other newspapers. As the research method employed to gather this amount of data means standing outside a busy newsagents (W H Smiths in Lime Street Station, Liverpool) and asking people who have bought newspapers to answer a short survey, to attempt to gather any more than that provided would be take a considerable amount of time and effort. As people are normally quite reluctant to take part in surveys due to time constraints the survey will not ask for some of the standard demographic information such as age; gender; nationality; ethnicity; religion etc. The questionnaire will ask what newspaper the participant reads, usually a quick and easy question to answer when the people who I will be asking have just recently bo ught a newspaper from the newsagents and will realise this is what my questionnaire is concerning. The questions will then be presented by me reading the statement and asking their opinion on that statement from a spectrum of answers, these being: strongly agree; agree; neutral; disagree and strongly disagree. This method does not force a yes or no answer that some participants may be reluctant to give considering the invasive nature of the questions. At the same time it could be considered to be avoiding leading questions. Where the participant may realise the questions are intended to produce certain types of generalisations so they would answer accordingly for the purposes of the research, they have some form of choice in which to express their opinions. These two forms of quantitative and qualitative research are used in order to arrive at a degree of triangulation when forming the findings and conclusions of the data collected. The two types of research methods that this paper will be employing will be that of content analysis within a theoretical framework and surveys conducted. The aim is to achieve a form of triangulation in which to infer meanings from when analysing and evaluating the collected data. Data, analysis and discussion Conclusion

Market Failures and the White River National Forest :: Economics Environment Research

Market Failures and the White River National Forest The two and one quarter acre White River National Forest is located in the heart of the Colorado Rocky Mountains, approximately two to four hours west of Denver on I-70. The scenic beauty of the area, along with ample developed and undeveloped recreation opportunities in the forest, accounts for the fact that the White River consistently ranks as one of the top Forests nation wide for total recreation use. The Forest provides for an excellent variety of recreation opportunities in all seasons with eleven ski areas, eight designated wildernesses, several national trails, approximately 70 forest service administered developed sites (campgrounds, picnic grounds), and over one and one half million acres for general motorized and non-motorized backcountry enjoyment. Popular recreation activities in the Forest include downhill and cross-country skiing, developed and dispersed camping, four-wheel driving, sightseeing, photography, hunting, fishing, hiking, boating, snowmobiling, picnicking, bicycling, horseback riding and backpacking. The elevation of the Forest ranges from 5,000 to 14,000 feet. Warm days and cool to freezing nights can be expected in the mountains during the summer. July and August are usually the warmest months, and afternoon thunderstorms are common. Fall in the Forest is brief but spectacular, as changing aspens cloak the mountains in gold. Peak color time is normally the last part of September. Crisp, sunny days mingle with early snowstorms in what many consider the premier season of the year. Winter brings the abundant powder snowfall that Colorado is famous for. Most winter recreation, including skiing and snowmobiling, occurs between Thanksgiving and Easter, but high elevation sites offer good snow much later into the spring. The park itself is obviously a source of great enjoyment to all and offers a plethora of opportunities for recreation. Unfortunately though, the park, as well as the surrounding environment, has become the victim of an increased population in the area, a growth in the number of annual tourists to the region, and an economic expansion which has utilized natural resources found within the park boundaries for the purpose of producing goods and services. Because White River National Forest is a national treasure, measures have been introduced to protect the environment in accordance with pollution limits, resource consumption, and economic efficiency. In the past few decades, forestry officials have implemented strategic plans for the preservation of the wilderness and resources with White River and update those plans every fifteen years or so.

Caribbean Integration Essay -- essays research papers

CARIBBEAN POLITICS and SOCIETY Caribbean Integration Rationale for Integration. The Caribbean remains fragmented both economically and politically as a result of competition and conflict among the European powers. Fragmentation is in part the product of a long history as separate colonies of a metropolitan power or powers. It is also in part the psychological effects on people of separation by sea. The case for regional integration is both simple and irrefutable. First we are small and we need to achieve economies of scale. We need to achieve such economies in markets, production, the mobilisation of regional capital for regional use, university education, science and technology, sea and air transport to mention some areas. We therefore need to pool as far as is feasible our markets and our financial human and natural resources. We need a single unified and truly common market for goods and services, capital, and trained manpower. In addition we need to coordinate not only the development of our productive sectors but also our economic policies. And we need both a common external tariff and a common set of external trade, economic and other policies. Very basically put, we must come closer together because even the more economically advanced and biggest of us are mere specks of dusts in international terms. To admit that we are specks of dust does not however mean that we should sink ourselves in passive apathy in economic and international matters; rather we should get together to forma an object with more mass and more weight so that our presence could be more easily seen and more effectively used in the promotion of our own interests. We are small states by world and even Hemispheric standards, we are economically and politically weak individual units. We must avoid the temptation if at any given time our individual national economy is more prosperous than those of our other partner states, to be so arrogant as to forget that our economic situation may be suddenly reversed and that therefore we will soon need close links with our partner states in matters concerning both the intra-regional and extra-regional spheres. West Indian history abounds with instances of countries suffering sudden reversals of their economic fortunes. Advantages of Integration.   Ã‚  Ã‚  Ã‚  Ã‚  a stronger voice internationally (a)  Ã‚  &nbs... ...ess and Hurdles: A European View, Kingston: Kingston Publishers. West Indian Commission (1992) An Overview of the Report of the West Indian Commission: Time for Action, Barbados: West Indian Commission. Issues to Think about: What are your reasons for Caribbean Integration. Is the integration process within CARICOM marred by cynicism, lack of political will and self-aggrandisement of the political directorate? Comment with regard to the issues confronting the realisation of the CSME. What role can the OECS play in strengthening the Caribbean Community? Can the goal of integration be realised without the building of trust? What is the role of the ACS (Association of Caribbean States). Do you think the ACS will enhance or undermine CARICOM? Questions to Consider: 1.  Ã‚  Ã‚  Ã‚  Ã‚  Ã¢â‚¬Å"What God have divided no man can put together†. Discuss in relation to Caribbean integration. 2.  Ã‚  Ã‚  Ã‚  Ã‚  Assess the approaches to integration in the region and consider what have been the main failures and benefits of the movement. What else needs to be done and why? 3.  Ã‚  Ã‚  Ã‚  Ã‚  Should Commonwealth Caribbean countries politically integrate?

Essay example --

Cloud computing: Cloud computing is the inevitable future of phones and computers, its a fairly simple concept, it puts the power of a larger powerful device in a smaller less powerful device.For example say you want to play a game that only a computer is powerful enough to play but you want to play it on your phone but your phone is not powerful enough to run kerbal space program so via internet it accesses a more powerful public supercomputer and tells the computer to run the game and your phone just acts as an interface allowing you to play the game.You're also already surrounded by cloud computing, take websites for example a server and computer far away does the computations for the website which allows for these websites to stay secure, things like google drive store your cloud info and allow you to edit it and save it directly to google storage.Websites and storage is just the basis of of what cloud computing and the internet can do. Providers of cloud services could offer c ertain types of service kind of like cellphone plans, pay as you go or a fixed amount. You could have ...

Culture of peace among students Essay

It was in 1989, during the International Congress on Peace in the Minds of Men, in Yamoussoukro, Cà ´te d’Ivoire, that the notion of a â€Å"Culture of Peace† was first mentioned. Over the past ten years, the idea has come a long way. In 1994, Federico Mayor, Director-General of the United Nations Educational, Scientific and Cultural Organization (UNESCO), launched an international appeal on the establishment of a right to peace; in February 1994, UNESCO launched its Towards a Culture of Peace programme; in 1997, the United Nations General Assembly proclaimed the year 2000 as the â€Å"International Year for the Culture of Peace†; and in 1998, the same Assembly declared the period 2001-2010 the â€Å"International Decade for a Culture of Peace and Non-Violence for the Children of the World†. This is how the notion of a Culture of Peace conquered the world. What Does â€Å"Culture of Peace† Mean? Although the expression â€Å"Culture of Peace† took shape in 1989, such a culture already existed before the word was created. UNESCO’s creation is a testimonial to the existence of such a culture as early as 1945. Even though UNESCO has several mandates, it has but one mission, namely that of constructing peace. The purpose of the Organization is to contribute to peace and security by promoting collaboration among the nations through education, science and culture in order to further universal respect for justice, for the rule of law and for the human rights and fundamental freedoms which are affirmed for the peoples of the world† (Article I of the Constitutive Act of UNESCO). The culture of peace is peace in action. Introducing such a culture is a long-term process requiring both a transformation of institutional practices and individual modes of behavior. Finally, in order to survive and become entrenched in our values, a culture of peace requires non-violence, tolerance and solidarity. The idea of consensus, or peace, is sometimes mistaken for an absence of conflict or for society’s homogenization process. However, in order to achieve mutual understanding, there must first be differences with regard to sex, race, language, religion, or culture. The quest for mutual understanding begins with the recognition of these differences and of a will to overcome them to reach a common objective. Achieving mutual understanding protects a society from self-destruction by letting it build foundations so as to design a new way to live together. Indeed, mutual understanding fosters certain values vital for peace, including non-violence, respect of others, tolerance, solidarity and openness to others. Mutual understanding does not mean homogenization of society. On the contrary, a culture of peace is enhanced by the variety of traditions. The fact that a common vision emerges from a multi-cultural society proves that living together is possible and that this society lives according to the pulse of a culture of peace. A culture of peace is thus a comprehensive union of existing movements, hence UNESCO’s desire to create a worldwide movement for a culture of peace and non-violence. The International Year for the Culture of Peace will be one of the key moments for the creation of such a movement. This global movement should help change the culture of war into a culture of peace by uniting all groups, agencies, associations, governments and, especially, individuals within a comprehensive network that works towards the emergence of a culture of peace. Body Peace in our communities and in the world requires a connection to respect for our multiple differences, and for the right of all people to justice, freedom, and dignity. This leads to trust, community, and co-existence. We understand we are all in this together, that all people have the same basic needs and desires, and so we act for the common good rather than for the benefit of a few. Peace is more than the absence of war, violence, or conflict, but we connect to the power of love that transcends fear, anger, sorrow, and aggression, and leads us to compassion and a desire to end the suffering of all. Education is the principle means of promoting a culture of peace. This includes not only formal education in schools, but also informal and non-formal education in the full range of social institutions, including the family and the media. The very concept of power needs to be transformed – from the logic of force and fear to the force of reason and love. Education should be expanded so that basic literacy is joined by the ‘second literacy’ of ‘learning to live together’. A global effort of education and training, supported by the United Nations, should empower people at all levels with the peace-making skills of dialogue, mediation, conflict transformation, consensus-building, cooperation and non-violent social change. This campaign should be based upon universal principles of human rights, democratic principles and social justice, and at the same time, build upon the unique peace-making traditions and experiences of each society. Content of theory-based peace education Could include: the role of values systems in religious and secular world views, the history and present day struggles for justice and equality in race and gender, the ethics of science and technology, understanding of the causes of violence and war and other local, national and international disputes, the theory of conflict resolution, visions of the future, political and social change, the economics of war and oppression, human rights and citizenship, violence, war and peacemaking in the media, nonviolence in literature and the arts. Content of practical expressions of peace-making for use in peace education Models of peace-making, peace history – local, national and international, the role of the United Nations and Non-governmental Organizations, how community groups affect peaceful change, vocations for social change, the role of personal and community health and nutrition in a healthy society, understanding other cultures through language, custom and stories, parenting and child care, bullying and anti-bullying methods, peer mediation and conflict resolution skills for children in the classroom. A useful description for positive peace has been adopted by the U.N. General Assembly. Recognizing the long term nature of the work, the U.N. General Assembly (Resolution 52/15) declared the year 2000 as the International Year for the Culture of Peace. Broadly, cultures of peace include seven core elements that vary in form across cultures, yet are universals of positive peace. These elements may be envisioned as spokes of a wheel, a weakness in any one of which may produce systemic weakness or collapse. The elements are: †¢Social justice: institutionalized equity in distribution and access to material, social, and political resources; truth-telling, reparations, and penalties for infractions; full participation and power sharing by different groups; gender justice and full participation by women; †¢Human rights: rule of law and adherence to human rights standards; †¢Nonviolence: institutionalized arrangements for nonviolent conflict resolution and reconciliation; values and attitudes of civility; norms and processes that promote human security, cooperation, interdependence, and harmonious relationships at all levels;4 †¢Inclusiveness: respect for difference; participation by different groups; meeting identity needs; cultural sensitivity; †¢Civil society: strength and diversity of civic groups in sectors such as health, business, religion, and education; community action, support, and hope through these venues; full citizen participation in government; †¢Peace education: formal and informal, experiential education for peace at all levels; socialization of values, attitudes, and behaviors conducive to peace and social justice. †¢Sustainability: preservation of global resources; meeting the needs of the current generation without compromising the ability to meet the needs of future generations. Psychologists may contribute to the construction of cultures of peace through work at many levels. Therapists who help to reduce family violence and to build equitable, nonviolent relationships in families contribute to cultures of peace. Educators who teach skills of nonviolent conflict resolution or work for social justice at the community level also contribute to the construction of cultures of peace. Concluding insights Peace is very important in our lives; it is basic requirement for our existence. In today’s world peace is also important because if we look around us, we see a number of nations who are at war with each other. We need a better world for our next generations. We can enjoy the benefits of the latest technological and scientific advancements only in times of peace. I realized that Peace is an ideal. It is both intangible and concrete depend upon the person’s situation; complex and simple by the way a person looks at it ; exciting and calming by how a person feels about it. Peace is personal and political depend who that person is; it is spiritual and practical how a person understands it; local and global how deep a person recognized it. It is truly a process and an outcome, and, above all, a way of being.

Arthur Miller’s Death of a Salesman (cited) Essay

Willy and Nora: Tragic Heroes or Home-wreckers? No one has a perfect life. Despite what Aaron Spelling and his friends in the media might project to society today, no one’s life is perfect. Everyone has conflicts that they must face sooner or later. The ways in which people deal with these conflicts can be just as varied as the people themselves. Some procrastinate and ignore their problems as long as they can, while others attack problems to get them out of the way as soon as possible. The Lowman and Helmer families have a number of problems that they deal with in different ways, which proves their similarities and differences. Both Willy Loman, the protagonist of Arthur Miller’s Death of a Salesman and Nora Helmer, protagonist of Henrik Ibsen’s A Doll’s House experience an epiphany where they realize that they were not the person the thought they were: while Willy’s catharsis brings about his death, Nora’s brings her to a new life; hers. Bo th character’s flaws bring about their departure from their respective families as well. They are both overly concerned with the appearances they and their families present to society: as a result they both project false images to others. From their appearance, both seem to be involved in stable marriages and appear to be going places. Willy’s job as a traveling salesman seems stable (although we never know what it is he sells) when he tells his family that he â€Å"knocked ’em cold in Providence, slaughtered ’em in Boston† (Miller 1228). It is not until Willy’s wife, Linda tells us that he â€Å"drives 700 miles and when he gets there, no one knows him any more, no one welcomes him† (Miller 1241). If that’s not enough to convince readers of his failure on the job, the fact that he gets fired after working for the same company for 36 years cements his incompetency in the business world to readers. While Nora does not work in the business world, (few woman, if any did over 120 years ago) her failure to take care of her responsibilities becomes quite evident as well. See more: citing an essay When the play opens and Nora enters with a Christmas tree and presents for the children, she gives off the impression of a good mother trying hard to prepare a great Christmas for her family. Upon further analysis we see that Nora’s duties, in general, are restricted to caring for the children, doing housework, and working on her needlepoint. Nora cannot complete these duties even with the full-time help of Anne Marie, a housekeeper who cleans up after Nora just as much as the children. When Nora and Kristine are having a discussion towards  the start of the play, Nora informs her friend that, â€Å"I’m so happy and relieved [with my marriage]. I must say its lovely to have plenty of money and not have to worry. Isn’t it?† (Ibsen 1119). The rosy picture she painted of her family and marriage are in stark contrast to the â€Å"stranger of a man† (Ibsen 1168) she refers to her husband as. We realize that she had not been living her life at all; rath er the life that her husband wanted her to live. While both Willy and Nora succeed in giving of the appearance of being competent, efficient and helpful family members who contribute to the well being of their respective families, they prove otherwise as the plays progress. While the two plays take place nearly 100 years apart, are set on different continents and each have completely different family members, both engage in lies and deceit that hurt their families; after which each protagonist leaves their family. Not only does Willy lie about his performance on the job, he lies about his â€Å"faulty car† as well. He tells his family that the Studebaker keeps malfunctioning when in reality we find out through Linda that he has been deliberately trying to kill himself. The biggest way in which Loman deceives his family is by cheating on his wife while away for work in Boston. When his eldest son discovers his father’s unfaithfulness, he loses all trust for his father, and Biff’s life pretty much goes downhill from there. Willy Loman’s lies, deceit, unfaithfulness have resulted in huge problems for his family. Nora also starts trouble in her household through lies and deceit. Nora’s crime of forgery is not even a crime in her mind; she does not realize that the law does not take into account people’s motivations behind their actions. While she knows that Krogstad has been associated with shady law practices, she does not realize that his crime was on the same level, if not less illegal than the one that she has committed. When Tourvald opens the letter and finds out about her crime, he goes ballistic, and cannot believe that his own wife could be capable of such a crime. This is ultimately the reason / situation that helps Nora realize that she must leave her family in order to begin to live her own life. But Nora even lies about the little things in life such as the eating of macaroons (Ibsen 1126). Her husband forbade her from eating them on account that they will rot her teeth, and when she is seen eating them in her house, she says that they are a gift from Kristine, which is a lie. Both Willy and Nora’s lies and deceitfulness frustrate their families to the  point where each protagonist much leave their family; although Willy’s departure is his death, Nora’s is the start of her real life. Both main characters also use an escape mechanism to leave reality when they realize that their lives are on the wrong path. When Loman starts to realize that his pride and joy in life, Bi ff, â€Å"is a lazy bum† (Miller 1218) he begins to talk to himself (Miller 1221). These mental lapses bring Loman to a happier place and time, when his kids were young and innocent and he thought that the best part of his life lay still ahead. This acts almost as a defense mechanism against the pains of reality for Willy. In the final scene, after Biff tells his father that he is â€Å"a dime a dozen† and that the Loman name really doesn’t mean much, Willy engages in the ultimate escape mechanism; suicide. Although it may appear on the surface to be a selfish and coldhearted move to spite his family, he actually did it so that his family may live a better life with money he thinks they will receive from his life insurance policy. When faced with the harsh pains of reality, Nora also uses defense / escape mechanisms to ignore the problems at hand first, then to conquer them in the end. She believes that she has done nothing wrong, and that if what she has done is illegal, that her good intentions will nullify the illegality of her forgery. When Krogstad informs her otherwise, tells her the possible repercussions of her act, and ultimately gives her an ultimatum, this is her first touch of reality outside of the doll’s house that she lives in. To cope with the harshness outside of t his doll’s house, she immediately retreats back inside and attempts to distract herself with Christmas decorations (Ibsen 1133). She uses the tree and presents to distract her from her problems, and tells the nursemaid Anne Marie that she’s too busy to play with her kids who want to see her because she must try to distance her mind from the subject at hand. Here she is only making the problem worse by not dealing with it. When she finally realizes that her â€Å"main duty [is] to [her]self† (Ibsen 1166), and that she has been living life according to what her father and husband have wanted rather than what she has wanted, Nora’s epiphany is complete. She knows that the only possible solution that can work for her is to leave right away. Willy and Nora both escape their problems first by drifting away with mental distractions, then when they fully realize their problems, they both must physically leave their families. For Willy this means death, for Nora, the  start of (a new) life. Willy and Nora share a fatal flaw: they try to make others happy before making themselves happy. All that Willy ever wanted in life was to be â€Å"well-liked† and for his sons to follow in his footsteps. Their lives focused too much on fulfilling others rather than themselves, and in the end this flaw led to their departure from each of their respective families. When Charley asks Willie â€Å"when the hell are you ever going to grow up?† and Biff declares that â€Å"we never told the truth in this house for 10 minutes† (Miller 1280) we realize that Willy will never grow up and that he must leave his family because he will never grow up and that nearly his whole life has been a farce. Similarly, when Nora tells her husband that the only way he (and her) can only change if Tourvald has â€Å"his doll taken away† (Ibsen 1168) we realize that Nora’s life too has been a farce and that she must leave in order to begin her own life.